Unlimited paid time off, direct manager was awesome (she was also laid off)
Cons
No upward movement, no recognition for my team while watching sales be praised for over selling (which we then had to provide realistic expectations to customers), catty upper management, frequent ELT re-shuffling
PlanSource Response
1y
We appreciate your feedback and are committed to addressing the comments in your review. Whether our employees work in person or remotely, we continuously strive to enhance their experience. We strive to provide opportunities for upward mobility and many employees have been able to successfully grow their career at PlanSource. Additionally, we recognize the importance of employee recognition across our company and have invested in a global recognition platform that allows employees and leaders to recognize each other.
Over the past two years, PlanSource has consistently earned recognition as a Great Place to Work. Additionally, we provide resources to promote a healthy work-life balance, including EAP assistance, PlanSource Cares, monthly Wellbeing events, and extra PTO days for wellness.
We’re optimistic about PlanSource’s future and sincerely appreciate your contributions to our success. Best wishes in your future endeavors!
Exciting company culture and fast paced. Management wants their employees to succeed and thrive.
Cons
Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.
PlanSource Response
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us.
We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.
Cons
There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent!
Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.
PlanSource Response
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure.
As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow.
Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team