This place used to be great - Senior Software Developer PlanSource Employee Review

1.0
Aug 28, 2022
Recommend
CEO approval
Business outlook

Pros

Unlimited pto, remote work. The coworkers are good for the most part

Cons

Unlimited pto is a recent change that came about because so many people were leaving, changing to “unlimited” was a way to not have to pay out unused pto. The work is boring. Anything new or fun is getting sent to the India teams to work on, with us coming in to fix the inevitable bugs, through no fault of their own. The india team just doesn’t know or understand the industry. The QA team is rough. They’re either very good, or don’t know even the basics of testing and there is no in between. The C Suite doesn’t know or care about the issues, it’s honestly sad to see the change from before vista came in. In short, it’s a huge change from what the company used to be just a few years ago before it was sold to vista, most of the changes for the worse. It’s a good place if you are just starting out in your career but I can’t recommend it in its current state

Explore other reviews about PlanSource

5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Cons

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

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PlanSource Response
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Cons

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

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PlanSource Response
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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