Employee wellness is not their first, second, or even third priority. - Anonymous employee PlanSource Employee Review

1.0
Aug 13, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Friendly coworkers, social activities, location.

Cons

Unreasonable work expectations, no respect for personal or "off" time, direct management works by way of scaring employees into working hard, rather then supporting them and rewarding hard work.

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PlanSource Response
7y
Thank you so much for your feedback. PlanSource is committed to fostering a comfortable, supportive, and collaborative environment so I am disappointed to hear about your experience. We continuously look for ways to improve our employee experiences, and we have a wellness committee as well as a robust PTO program that is yours to use. I am sorry you feel that you are not being supported; however, I encourage you to please see your HR Manager so we can address these issues and come up with a plan together to rectify the aforementioned items ASAP. Our dedication to our employees is what I believe helps sets us apart; we are relentless about providing you, as well as all of your coworkers, a wonderful and supportive work environment. I hope you'll come speak with HR as soon as possible. Thank you again for bringing this issue to our attention, and we are committed to supporting you.

Explore other reviews about PlanSource

5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

Exciting company culture and fast paced. Management wants their employees to succeed and thrive.

Cons

Some leadership changes towards the end of my work there, but it seems like that has been smoothed out.

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PlanSource Response
4mo
Thank you for taking the time to share your experience and for the kind words about our culture and leadership. We’re glad to hear that the fast-paced, environment and the focus on helping employees grow and succeed stood out during your time with us. We’re grateful for the contributions you made during your time with us & wish you continued success in your next chapter. - The PlanSource Team
3.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Remote or Hybrid work schedule, if you live outside of the city limits. Unlimited PTO policy, but is PTO ever unlimited.

Cons

There is not much room for advancement, if you’re not connected. Most of middle management and above are not POC. All the strong POC leaders were here today, gone the next day! The staff is overworked and underpaid. Only way to receive a higher salary is to resign and reapply. I survived a few CEOs, and once this last one came in all the tenured staff were being let go. Normal, if a new Executive comes in but there people were 15+ years in. This new PlanSource does not seem as if it cares much for their employees. Most of the workload is being outsourced to India. I’ve seen good, hardworking dedicate people get axed during my time! Not sure they’re invested in retaining good talent! Definitely a swim or sink culture, You will not get much help with learning the Benefits Admin system. It’s sort of a self-guided dive in approach.

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PlanSource Response
4mo
Thank you for sharing your perspective and for the time you spent contributing to PlanSource. We appreciate the candor that comes from firsthand experience and long tenure. As the company continues to evolve, we remain committed to supporting our people and creating an environment where employees can succeed and grow. Your feedback is heard and valued. We wish you continued success and all the best in your next chapter. — The PlanSource Team
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