Driven, thoughtful, personable - Software Engineer Plaid Employee Review

5.0
Aug 19, 2021
Recommend
CEO approval
Business outlook

Pros

+ Highly engaged and accessible senior leadership. C-suite makes themselves available for questions from anyone and answer them thoughtfully and honestly. + Strong transparency. People answer hard questions honestly and strategic company details are not just accessible but actively broadcasted. + Well-thought-out culture. Company emphasizes openness, empowerment, social support, growth, learning. + Strategic, focused organization. Lots of prioritization going on, company feels really in it to build far-and-away the best Open Banking technology out there, and teams think hard about how their work fits into the organization's goals and strategy. I don't mean just nice paper stuff; I mean the company really thinks about and gets ahead of its hurdles instead of handwaving them again. There's a strong sense of purpose and direction. + Strong future: Open Banking/fintech is expected to boom even further, Plaid is at the forefront, and if you look at publicly-available information and analyses of Plaid's future, paired with the company's culture, priorities, and hiring bar, you might find yourself quite optimistic about Plaid's future. Knock on wood, but stonks only go up! + Individualized career growth attention and performance reviews. + Company rewards being thoughtful.

Cons

- Lots of things to do. The transparency means a lot of information. The impactful work means a lot of prioritization and skimming. You have to get really good at staying focused on priorities and cutting out secondary needs, even when they're enjoyable or pressing. - Growing pains. Both technically and organizationally, Plaid is growing fast right now. This means some things are in flux. - Empowerment means responsibility. You're expected to really take ownership and find opportunities to contribute impactfully. I've never worked anywhere where "you own your career" has rang truer than at Plaid. - Lots of keep-the-lights-on work; some teams and Engineering Managers have a lot on their plate. - Company is super-social. You need to get used to talking to people, asking questions, etc., as a primary learning strategy. Formal processes and tools get a lot of love but they don't keep up with the growth nearly as well as people do. So you gotta really embrace 1:1's and coffee chats.

Explore other reviews about Plaid

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great WLB, Interesting technical work, good management and co-workers

Cons

Senior management should be more transparent with their plans

5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Emotionally intelligent coworkers, great perks, respectable leadership

Cons

Egregious expense abuse/weak oversight around spending. The money pumped into culture building and perks was a little much and it led to a baseline entitlement amongst employees, it was strange watching money flow so freely into nonessential spending. Call me old school. Also it was 2022 and layoffs were a threat so when the inevitable RIF happened it really felt like they prioritized the post grad entertainment budget over the salaries of hardworking employees.

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