Leadership does not care about its employees - Customer Assistant PitchBook Employee Review

2.0
Jul 17, 2025
Recommend
CEO approval
Business outlook

Pros

The people are nice and the product is good, they have nice events.

Cons

Out of nowhere, PitchBook have flipped the script and are forcing everyone back into the office five days a week. It’s a complete reversal of their hybrid policy which has been in place for years. They seem to think dragging everyone back in full-time will magically solve their problems and somehow restore the company to what it once was — completely ignoring the fact that the market, the industry, and employee expectations have changed. This isn’t a solution; it’s a desperate move that’s bound to backfire. They’re trying to dress this up as “improving culture,” but the reality is it’s going to drive people straight into burnout, frustration, and eventually out the door. The culture they’re claiming to protect is exactly what this decision will destroy. You can already see it happening with talks around the office of people leaving and deep frustration. It’s a shame, because this is a great company with a strong culture. But people are now looking to walk away if leadership keeps ignoring how unhappy their employees are. If they actually care about retention and morale, they’d reverse this decision. Forcing people into a massive office spread across multiple floors won’t magically make teams collaborate more. Adding two pointless days in-office won’t fix engagement; it’ll only make things worse. If anything, mandate Tuesday through Thursday, when people actually interact. This move will hurt people — plain and simple — and it’s hard to see any upside. It will have extremely damaging effects, and it’s telling how little SLT care about their employees’ opinions — despite constantly claiming to be ‘all about the people.’ Forcing a return-to-office policy without genuine consultation shows a complete disregard for the flexibility, trust, and work-life balance they’ve said they value. It feels like lip service at this point, and it’s hard not to see this as a decision driven by appearances rather than what actually works for the teams. Its hugely disappointing from PitchBook which is a good company besides this.

Explore other reviews about PitchBook

5.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

chill team, not too much work, really nice people

Cons

cliquey and announced a 5 day in person rule after hiring 50% of its company on a hybrid promise

1
avatar
PitchBook Response
5d
Thank you for sharing your experience. We’re glad you had a positive experience with your team and colleagues. We recognize that changes to workplace expectations can be challenging, and we continue to focus on communicating clearly as decisions evolve.
2.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Solid product, talented peers, and meaningful exposure to the private markets. You can build useful skills in account management and other customer-facing roles. Many individual contributors are smart, capable, and supportive of one another.

Cons

The biggest risk here is not the product or the day-to-day work - it is leadership. In some offices and teams, senior leaders create an environment where trust is low, expectations are inconsistent, and favoritism or perception can matter more than performance. Instead of clear direction and constructive support, employees are often left dealing with shifting standards, mixed messages, and a culture where appearances matter too much. Basic respect is not always there, and some leaders rely on intimidation rather than good management. Speaking up, asking questions, or challenging something professionally does not always help and can sometimes work against you. This is especially hard on strong performers. Taking on more usually leads to more pressure, not more support or recognition. Once leadership forms a negative view of someone, it can be difficult to change, even when that person is delivering results. Over time, the environment can feel political, discouraging, and draining. The result is predictable: burnout, disengagement, and avoidable turnover. A number of talented people have left not because they were incapable, but because the leadership culture made the job unsustainable.

9
avatar
PitchBook Response
2mo
Thank you for the candid feedback. We’re glad you value the product and your peers. We take concerns about leadership consistency and trust very seriously. Creating clear expectations, fair management, and respectful leadership is an ongoing focus for us. I encourage you to reach out to your executive team leader or HR leadership so we can discuss your concerns directly.
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