Pros
The product team at Front Desk should be very proud. They have built a platform that is extremely compelling and is a clear winner in the marketplace. The platform provides a genuine way for business owners to save time, money, and headaches in managing their business. Pay can be competitive and there are real opportunities to make good money, depending on the department you work in. Benefits are excellent. Whether you're an individual or have a family, your premium won't be very high. They also provide monthly reimbursements for travel. Location is great. Centrally located with great restaurants to choose from. They have several parking spaces available, if you can get there early enough. Free street parking is abundant too.
Cons
Leadership has failed - catastrophically. Founders and executive leaders are either leaving or being forced out. The company went from rapid growth mode to survival mode in a matter of weeks. Sales reps are being demoted without reason and success and support staff have been let go, leaving new accounts with nowhere to go. The company is experiencing monthly waves of layoffs to try and scale back. They are also cutting pay for existing employees while increasing expectations. A special mention goes to sales leadership, which has become truly disgusting over the past 4 months. All decisions are rooted in favoritism and mind games, and have little to do with performance and/or impact to the company. It doesn't matter if you exceed expectations. If you question management, you'll be positioned to fail and will either have to leave or will be fired. It's a sad situation.