toxic environment - Anonymous employee Pike13 Employee Review

Thank you for your feedback. I would urge you to talk with your direct manager about your concerns. If you're uncomfortable with that, please seek out someone on our senior management team, or talk with a member of our HR team. Our senior leadership works hard to create a company where people are valued and feel empowered to learn and grow. One’s character is as important as one’s abilities, expertise and experience, and in practice, even more so. We do not apologize for applying high standards in our products, services, processes and people. Our customers deserve our discipline in this regard and our new programs on redesigning the company to improve our customer experience and having a Director level staff as champion of the charge is a testament to that. We will maintain our focus. Please know that at Front Desk, problems are normal and desirable. We treat them as a natural result of continuous change. We recognize that change and the startup environment are not comfortable nor desirable for all people. We have improved dramatically in the prior months in our selecting and retaining those who share in our values and journey. As we lead our business forward, our focus is to constantly accelerate our ability to recognize and resolve problems and work together as a team to quickly tackle any and all situations, or decide not to. This mindset is driven by our values and people, especially our CEO and senior leadership, and is the nexus of our competitive advantage. Thank you for your feedback, and for your service with Front Desk.