Pros
The clinic has a lot of potential. There is excellent equipment, strong clinical resources, and the opportunity for meaningful mentorship and professional growth. The therapists themselves are some of the most friendly, passionate, and dedicated professionals I have worked alongside. The clinical team is genuinely THE only highlight and creates a supportive environment despite the challenges. It is disappointing that the positive aspects of the workplace are overshadowed by management issues.
Cons
Unfortunately, the management culture significantly impacted the overall experience. There was an extremely high staff turnover, which is concerning given the quality and commitment of the therapists who work there. It felt like the underlying reasons people were leaving were not openly acknowledged or addressed, with more focus placed on controlling the narrative rather than making meaningful improvements. Although the organisation promotes strong core values, there were many situations where these values did not align with the actual workplace experience. Staff could often feel spoken down to, undervalued, or made to feel inadequate despite their dedication and hard work. The expectations placed on therapists were often unrealistic, with a strong emphasis on constantly giving more without sufficient consideration for staff wellbeing. There were times when taking sick leave or needing time away from work felt like something to feel guilty about rather than a normal and supported part of employment. The overall culture at times felt driven by pressure, guilt, and fear of not meeting expectations rather than encouragement, trust, and professional support. A workplace with such talented clinicians should not have such difficulty retaining staff.