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Phoenix Innovate

Is this your company?

Culture and leadership issues overshadow agency's reputation - Anonymous employee Phoenix Innovate Employee Review

1.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The side of the business that they paid their way into before systematically burning to the ground had folks who were (key word here, “were”, as in “they were working here and escaped at the first opportunity”) knowledgeable in nonprofit and membership strategy, culture and execution.

Cons

Imagine working for an agency that is reasonably good at what they do and have name recognition and a solid reputation in the industry and among the clients that they serve. Then further imagine, one day, a team of men whose little boy dream was to be a real marketing agency descended on your agency and decided that, with the most limited of experience, that they were the experts and concerns raised by the actual experts were either deemed unwarranted or ignored entirely. And that’s just the tip of the iceberg. In addition, there is no accountability by leadership, who like to divert blame elsewhere (preferably to those who have left the company because - you guessed it - they aren’t there to counter or defend themselves). I was on the receiving end as an employee (“this was so-and-so’s fault - we tried to address it and they wouldn’t engage with us” - a lie) and as an ex-employee, when it turns out that leadership was apparently fully behind the salary increases and promotions that I had been asking for since the previous summer (because I had very clear and grave concerns about employee - and therefore, client - retention) but apparently the lack of raises turned out to be my fault, according to leadership after I left. Also a lie. Honestly, I could go on, but what good would it do? If you’re looking to build character and learn from negative experience or be gaslit every single day, this is the place for you. If not, take your talents somewhere they will be cultivated and appreciated.

Explore other reviews about Phoenix Innovate

5.0
Apr 15, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work/Life Balance, Collaborative Culture, Professional Growth Opportunities, Great Benefits

Cons

Pace of company growth can cause growing pains, but it shows exciting progress for the future

1
1.0
May 22, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to think of at the moment- other than you might get paid

Cons

Horrible place to work. Employees are disposable. No job security. No path forward towards the future. Living on borrowed time and the clock is running out.

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