You’re better off staying a customer. - Barista Philz Coffee Employee Review

2.0
Feb 28, 2021
Recommend
CEO approval
Business outlook

Pros

Employee benefits (free drinks, discounted beans, etc)

Cons

First and foremost, I would not recommend Philz to anyone living with a disability. I found that my store leader was incredibly dismissive when it came to any minor accommodations I needed to succeed in the role. In general, I found store leadership to be unorganized and unsupportive. Shift leads & baristas pick up a lot of slack on a daily basis and aren’t compensated fairly. The mobile ordering system can be a nightmare to work with and Philz corporate seems to be doing very little in revamping the system despite the urging of Philz staff & customers. Don’t get your hopes up about much schedule flexibility as mentioned in the job description. Most of these issues can be chalked up to working for a chain coffee shop like Philz, so maybe that’s a con in and of itself.

Explore other reviews about Philz Coffee

5.0
Jun 30, 2026
Recommend
CEO approval
Business outlook

Pros

The best coworkers and a flexible schedule!

Cons

The tips for the most part were minimal,

4.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Good pay - fun co workers - easy to learn

Cons

- disconnect from higher ups down to baristas - can get super busy and understaffed at times

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