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Philadelphia Insurance Companies

Engaged employer

Had to leave the firm to realize my true value to the insurance industry. - Claims Examiner Philadelphia Insurance Companies Employee Review

1.0
Jun 3, 2014
Recommend
CEO approval
Business outlook

Pros

Job security. A top-quality gym in the building, where low-level workers can find Senior management at least 3 days per week. Paid time off is very fair. A Christmas bonus. A company picnic/outing in May or June every year.

Cons

First, they are EXTREMELY SLOW and OVERLY SELECTIVE in the hiring process. The claims department has been perpetually understaffed since at least 2004--yet we see figures that suggest that the average time to fill a claims position runs about 90 days. Second, once hired you should fully expect to be micromanaged and discouraged from thinking or using your innate talent that got you the job in the first place. Quoting Thomas Jefferson: "I hold it that a little rebellion now and then is a good thing, and as necessary in the political world as storms in the physical." Well, management imposes so much top-down pressure and control so as to eliminate any chance of any change ever occurring. Case in point: the claims department has not increased the approved rate for Professional Liability legal defense work since the 1990's--despite numerous pleas to increase it to ~$225. My guess is that 10% of middle- and junior-management could be described as engaged and competent; another 60% works in paralyzing fear of senior management such that their decisions are based solely on self-preservation; the other 30% have IQs of no greater than 95 and are incompetent to the core. Unfortunately for the reader, you will be subordinated to one of these beneficiaries of corporate welfare who have been here for at least 15 years and who will be unable to come to terms with such concepts as "ambition", "enthusiasm", "creative problem-solving", and "career progression". By the way: there are ZERO opportunities for advancement. The job seeker should be aware of this; you come to PHLY only after you have reached the pinnacle of your success elsewhere in the world of work.

Explore other reviews about Philadelphia Insurance Companies

5.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility with a hybrid work schedule. Ability to learn more products, so it can be challenging but fun if you are looking for growth. Metrics and everyone knows what to expect which seems to be industry standard across small business.

Cons

None. PTO comparative seems light as you start out.

3.0
Feb 9, 2026
Recommend
CEO approval
Business outlook

Pros

Nice people, focus on technology, upper management is usually ahead of insurance trends, immediate supervisors were nice and well meaning. Benefits are good, not great. Good amount of PTO.

Cons

In small business unit, you have monthly quotas and managers are constantly asking how much you are quoting and if you will reach that number. Various levels of punishment if you don’t hit this number. Quality of work, risk selection, accuracy doesn’t really matter, only how much you quote. There is no positive in hitting this number beyond not being bothered until the next month. If you exceed this number consistently, you’ll just be asked to do more. Company is doing everything in its power to save expenses. The pay rate is well below the market. People consistently leave and make much more money elsewhere. Most lower level jobs are being shipped to an Indian company and even the Indian company is having job functions replaced by AI. This is usually at the expense of quality or what our agents actually want. CEOs preach saving expenses and not replacing people, as they show up to your office after flying in a private jet and a car service. Finally, 90% of the people in the region I worked were related to somebody who either works there, were their friends, or were related to agents we did business with. Some of these people had positions made for them, where they sat there and studied for 6 months, instead of promoting people from within. This will also prevent job mobility.

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