Very Unprofessional IT Dept. - HIM EPIC Analyst Phelps Health Employee Review

1.0
Apr 6, 2023
Recommend
CEO approval
Business outlook

Pros

Benefits are ok but lacking. Other than that not much to offer. If you want to work in a high school environment, then working here has much to offer.

Cons

No vision no growth unless you are in the cheerleader clique. The management has run the team into the ground. Leadership does not have any relevant IT experience. The CEO is totally aware of the toxic Management. Total divisiveness created between the IT teams. Now they can't figure out why no one trusts them. Head stuck in the cloud like it is the Mayo Clinic. No engagement with the staff, just a fake front. Funny, Forbes list Phelps as a top place to work in Missouri but the results of the actual employee surveys show less that 28% think it is a good place to work. IT is even lower. How does that happen? A management goal was to improve employee satisfaction by a couple %. Very sad that mid year the survey results were so bad that they made managers remove this as a goal as it appears it was not achievable, ie see above, and not making goals means no increases. So, you can imagine management didn't what this as a goal for the department and affect them, but the funny thing is the toxic management caused the current situation. All employees have been recently sent the annual employee survey. The IT department surveys will unanimously show a no confidence vote from which the current leadership will not recover. There has been confusion in the past of which level of management was being referenced in employee answers. The CEO just needs to read the comments this time to see where the problem lies. FYI, no one was allowed to see survey comments from the last annual employee survey as they were so bad. You aren't given respect......you earn it.

Explore other reviews about Phelps Health

5.0
Apr 1, 2025
Recommend
CEO approval
Business outlook

Pros

Phelps Health loves you. They want you to succeed and everyone you work with is wonderful.

Cons

Lower end of pay than wanted

4.0
Dec 26, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Coworkers are close-knit (like a family) Opportunities for advancement Supportive of ongoing education

Cons

Low pay compared to other hospitals in the state Can't use sick hours unless gone 3+ days and have no PDO hours available Can't claim spouse on insurance if they are employed

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