Awful - Keep looking! - Customer Service Advisor Pharmacy2u Employee Review

1.0
Mar 4, 2016
Recommend
CEO approval
Business outlook

Pros

Some nice people working here - Shame they're not in charge! Wages aren't too bad but next to no benefits package makes it better to go for a lower wage somewhere else that offers more reward for staff who perform well.

Cons

Management here are awful - They treat the staff like badly behaved school kids and they stand in the middle of the call centre actually arguing with eachother over who should be doing what. They have NO respect for each other and even less respect for those who work below them. They keep on sending out thousands and thousands of mailshots to get new customers when they can't even keep up with the demand their current customers create. Everyone here is severely overworked and under-appreciated...

Explore other reviews about Pharmacy2u

3.0
Jul 23, 2020
Recommend
CEO approval
Business outlook

Pros

Highest intern pay for retail except for kaiser

Cons

CVS is a fasted paced environment

Pharmacy2u Response
5y
Thank you for your feedback but we do note that you are not an employee of Pharmacy2U . We wish you all the best for the future
1.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

It’s a real shame as there are some genuinely lovely people in the finance team and this could be a nice team to work in but there is a really negative culture and poor management.

Cons

How this place has got the ‘ best place to work’ award I don’t know. You are expected in the office 3 days one week and 2 the next, they change your days with a days notice and you can’t park anywhere! When you’re actually in the office none talks to eachother and they sit with headphones in as they scared to speak a word near management. You work hard for no reason because you will be told you aren’t doing enough or not meeting expectations, they like to put staff on a performance plan here and dangle your job like a carrot! You will never get promoted and the finance team has a high turnover. Not to mention nothing you do in this team is accounting, you are a glorified admin assistant. As a management accountant your expected to also be on that salary managing a whole team of 5 plus people, if they do a foot wrong it’s your fault. Honestly the worst decision you could ever make in your career is to work here, you would be better off not having a job.

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