Love Life Out Here - Store Manager Petsense Employee Review

4.0
Jan 25, 2025
Recommend
CEO approval
Business outlook

Pros

Small, customer service focusing company thats looking to grow. Roll out of new (to company) technologies to help with operational processes.

Cons

Tight payroll. Merchandising strategies often fail. Stores often pile up with clearance merchandise with no exit strategy or markdown cadence. There seems to be a lot of turn over at the corporate level.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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