Petsense - Anonymous employee Petsense Employee Review

2.0
Oct 5, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Helping customers with their animals

Cons

Upper Management is not connected to stores

avatar
Petsense Response
11y
Hey there, this is Josh from SST in Scottsdale. I am disappointed to hear that you feel that upper management is disconnected from the stores. Do you have any specific concerns or comments that I can address? I would love to figure out where the disconnect is so it can be fixed. Please feel free to reach out to me, anonymously if your prefer, at josh.patterson@petsensellc.com.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

See reviews by: Helpful|Rating|Date|All