Horrible - Sales Associate/Key Holder Petsense Employee Review

1.0
Jan 26, 2018
Recommend
CEO approval
Business outlook

Pros

The only good that has come out of this hell hole is a couple of friends that I’ve made. But they all quit so I don’t think this is really a pro...

Cons

Terrible management, they don’t care about their employees, and say goodbye to family time and holidays off. Market managers do not care if you can’t make it out of your driveway when the weather is rather terrible (2 feet of snow and ice) and they will tell you that there will be “repercussions” for anyone that calls out during bad weather. The only thing keeping me here is the fact that I have bills to pay. If it were for that, they would have another person quit. 5 people have already quit within 2 months already. Do yourself a favor and never work here if you love yourself.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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