Grooming salary and managment - Groomer Petsense Employee Review

2.0
Apr 19, 2016
Recommend
CEO approval
Business outlook

Pros

You get to work with some really awesome dogs. Had fun working with my co-workers for the most part. HR is very nice. They don't know what goes on at the store when they aren't there or a bunch of employees would have been fired, including the manager.

Cons

Poor Store Management! Hi turnover rate. Do not expect to make much commission. They will tell you that you can make 50% on all grooms, lies you have to make double your weekly salary before you even start to make up to 30 or 50% depending on what type of groom it is. A lot of drama and lack of maturity.

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Petsense Response
10y
Hey there! I am sorry if our compensation structure was confusing, but it is pretty straightforward. Petsense pays all groomers a guaranteed base wage, usually $9 per hour. This is to protect you in the case of a slow week, bad weather, etc. If you are scheduled for 40 hours and work all 40 hours, would would make $360 that week, even if a single dog doesn't come through the door to get groomed. This is rarely ever the case (usually only if a town has really bad weather) and most of our groomers average between $15 and $25 per hour with commissions. In regards to commissions, our groomers make 50% on grooms (with potential to earn 55%) and 30% on baths, but only if their weekly earning out pace their hourly base wage. It is a pretty normal salary structure. We've never been more satisfied with our store progress in your former location. We wish we would have zero percent turnover in all stores, but sometimes change is good so that we can make sure we are always delivering the best service to our customers.

Explore other reviews about Petsense

5.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits Great company with high regard to pet safety & knowledgeable customer service

Cons

No cons at this company

1.0
May 16, 2026
Recommend
CEO approval
Business outlook

Pros

Working with dogs donating expired food to shelter, Doing constant returns for beetles and worms in dog food as well as treats.

Cons

Sudden change to salary forced to work 55-60 hours a week no O.T unrealistic workload not enough hours to staff store according to meet expectations. Extremely low pay vs work load and responsibilities leads to animal neglect. Groomers underpaid cant commission causes high turn over. Lack of coverage never use PTO, so you loose it they dont pay it out to you. They call you CEO of company without a ceo paycheck! Run from this company.

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