Pros
Get to play with cute animals, and if your team is good, days can be fun
Cons
Bullying in the stores that the management do nothing to prevent, long days due to 1 hr 30 lunchbreak, commission and hours constantly cut in my time with the company, and hiring extremely scarce leading to small teams, but no cuts in expectations of work, burning out staff members, leading to high staff turnovers. Visits from owner left staff members traumatized and unmotivated, telling staff members they don't deserve to be paid for failing to get a customer conversion in front of him, which probably explains finger pointing decisions made at the top to cut hours and commission, constantly blaming staff for figures not being high enough. Booking holiday can be tough, as due to team size only one person can have a day off at once.