Good pay and benefits, but upper management issues persist - Onsite Medical Partner Petfolk Employee Review

3.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, good benefits, good local teams

Cons

No control over scheduling Claim to be a doctor led company but everything seems to be dictated by the Ops team. 1-2 people in particular seem to have disproportionate influence over areas they shouldn’t without being a DVM.

Explore other reviews about Petfolk

5.0
Apr 15, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and mission! People that truly care about pets, their people and everyone at Petfolk. The celebrations, engagement and recognition is very much appreciated.

Cons

Busy a lot but supportive teams and management to help when needed.

5.0
Mar 16, 2026
Recommend
CEO approval
Business outlook

Pros

I’ve worked in HR in organizations that have grown through acquisitions, and one thing I’ve always seen is how hard it can be to maintain a consistent culture when you’re integrating lots of different legacy practices. One of the things I really appreciate about Petfolk is that our de novo model allows us to build our culture intentionally from the ground up. When we open a new Pet Care Center, we’re bringing in teams that are aligned around the same values and way of working from day one. I also really appreciate that we’re a technology-forward veterinary company. We’re constantly thinking about how technology can support better workflows, better communication, and ultimately better care for pets and a better experience for the teams providing that care. Another thing that stands out is that we are very metrics-driven. In veterinary medicine there can sometimes be hesitation around data, but here it’s used in a way that supports better decision-making and helps teams focus on providing the best medicine possible.

Cons

Because of our growth, the environment is fast-paced. Not everything is fully built yet, and sometimes we’re figuring things out as we grow. For people who prefer a very structured, long-established organization, that may feel challenging. But for people who enjoy building and improving things, it’s actually one of the most rewarding parts of working here.

1
See reviews by: Helpful|Rating|Date|All