Pros
The transition to Pet Partners helped move our hospital forward, We were able to turn the page and make necessary changes that created a better environment to work. Communication has been extremely encouraged so that then entire team is advised of changes. Continuing Education is valued, encouraged and supported. In the Practice Manager position, the amount of change in all procedures came with a definite learning curve. The team at the corporate office is there for moral support and guidance. They answer the phone with a cheerful attitude and direct you to the department that can best assist you. Its evident that they are a caring group of people!
Cons
The Pet Partners group has had a high volume of growth. It concerns me that, although it would not be intended, the assistance I rely on at the corporate office will be less available to me due to the stress placed on their team. Ultimately, I trust Pet Partners to keep in touch with the individual practices and make changes as problem arise.