Great product, wonderful colleagues, awful leadership - Anonymous employee Persado Employee Review

2.0
Sep 6, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Smart, quick, and thoughtful colleagues who value collaboration and transparency. They are the reason that I still have hope for this company even when leadership acts like a pack of entitled, demanding children. Genuinely great product that has delivered measurable value to clients. Decent benefits, including unlimited PTO and an annual fund for office / education / personal expenses. Flexibility to WFH.

Cons

Leadership can't seem to get out of its own way. Both the CEO and COO treat customer relationships as transactional and fail to see that there is no future without real, genuine relationships with clients. The COO is objectively awful. He is stubborn and unable to acknowledge his and his team's failures throughout the years. When questioned (quite respectfully) about plans for mitigating existing issues in public forums, he would much rather lash out rather than answer questions that he and his team should have plans in place for. He lacks the strategic vision, leadership skills, and the engineering chops necessary for overseeing the development of product roadmaps and improvements. In most high-growth organizations, he would have been let go or encouraged to step down by now. The product team is okay but struggles to understand that the purpose of a product team is to understand customer needs and prioritize market / customer requirements. Often, they will try to force use cases for WIPs onto clients. Their customer engagement skills could use some brushing up on. Poor 401k match. Up to $3,000 per year and you must be employed at Persado on the last day of the calendar year in order to receive matched funds.

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Persado Response
3y
Thank you for sharing this feedback with us. Three years as a Persadoan -- awesome! I would love to learn more from you about your experience as it seems that there are concerns and challenges. Feel free to reach out at any time if you feel comfortable doing so. I agree with you completely -- our People and product are incredible! We have worked hard to ensure that our Leadership team is as transparent, collaborative, communicative, and as effective as possible. We will continue to strive to improve so that Persadoans across the globe can feel proud and confident in our company, our leadership and our future! I will keep this feedback in mind as we continue developing training and coaching opportunities for our executive team. As far as open forums to share strategies, roadmap and progress -- please be sure to attend our bi-monthly People Platforms and ELT Q&A sessions where topics just like this are discussed/shared. Thank you again for your thoughts. Please also take advantage of our many mechanisms for employee feedback (we take this very seriously) -- our quarterly employee engagement surveys, stay interviews, People Business Partners open door, Lattice feedback channels, 360 review process, etc. And ... I am always here to listen, as well as the entire ELT. Thank you. Allison Lee, CPO

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Pros

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Cons

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5.0
Jan 22, 2026
Anonymous employee
Recommend
CEO approval
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Pros

I genuinely love working at Persado. The role and scope are exactly what I was hoping for, and the work itself is challenging in the best way. Expectations are high, but they’re paired with a product that is constantly evolving, so you’re encouraged (and expected) to keep learning, thinking creatively, and pushing yourself alongside it. The people are incredibly kind, thoughtful, and respectful. There’s a strong sense of collaboration without any pressure to perform small talk or force close friendships, which I really appreciate (as someone who prefers to keep work & life separate). You’re trusted to show up as a professional, do great work, and contribute meaningfully. Leadership gives space to operate and values good judgment and it is very much a place where ideas matter and where employees are treated like capable adults. It's by far the most empowering, encouraging environment I have ever been a part of.

Cons

The work (irrespective of department) is demanding and requires a lot of ownership and self-direction. It’s a great environment for people who like to stretch, but it’s not a place to coast.

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