Outrageous turnover across critical departments. Lack of successful new product development and next generation technology. No clear informatics vision to the market. Instruments leadership owns decisions for software investments when they have little domain experience. Declining market position and revenue of legacy technologies is alarming. Divesting of several previously acquired software companies tell the story. When customers seek information on Informatics, the original Cambridgesoft website is still running as the primary source, the acquisition was 6 years ago...
