Exciting, welcoming and dynamic - Birmingham - Customer Care Perk Employee Review

5.0
Dec 7, 2022
Recommend
CEO approval
Business outlook

Pros

- Great Management Structure - Transparency from Management down - Growth & development opportunities - Work/Life Balance Having joined the business at a time of hyper growth and massive change as well as emerging from Covid I can honestly say I’ve loved every minute of it so far. It’s my honest belief that as a business they are committed to the growth and development of their staff as well as maintaining the highest standards of service to the customer. Flown to Barcelona for on-boarding, an experience that I will remember forever and upon return provided with intensive training, ongoing support and real camaraderie ensuring you very quickly feel integrated into the team. I have found the business to be compassionate and understanding on every level and where necessary firm but fair. It’s a place for like minded adults to thrive. If you value your career development, as well as wanting to be able to smile and laugh every day then TravelPerk is definitely the place for you. Very rarely have I encountered senior management willing to issue directives but then on a personal level explain the reasons those directives have been made. There’s a strong sense of bonding between staff who previously worked for click travel and the new travelperk staff. If you’re hard working, committed, passionate and willing to go the extra mile the business will go the extra mile for you. If you’re entitled, opinionated or have a negative mindset that’s stuck in a hierarchical structure of a workplace in your mind then advice would be to seek a more corporate workplace. TravelPerk truly are what they say they are, young, growing, tech savvy and fun!

Cons

- Lots of new systems to learn

Explore other reviews about Perk

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great work-life balance clear path for promo and multiple career path options really good people Fun events always happening, the company cares about it's employees and wants everyone to collab and work as a team

Cons

with many tech companies there are constant changes and needing to adapt to those changes. The company is relatively young so there are growing pains that come with that

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Perk Response
3w
Thank you for sharing your experience working with us in our Chicago hub. It is great to hear that you are enjoying our culture, the people, and the career development opportunities on offer. Growth brings a lot of change and opportunity, and we are focused on supporting our teams as we scale. Your point about communication is well taken. Keeping our people informed and aligned, particularly during periods of change, is something we are continuously working to improve. Thank you for being part of the team.
5.0
May 2, 2026
Recommend
CEO approval
Business outlook

Pros

-Clear career growth path at Perk! The company is very transparent about the steps to become either an AE, AM, or IS after being an SDR. Perk is fast-growing and the opportunities are endless. They’re always adding new roles you can become after being in an entry-level role. -Product: One of the best products in the industry. Customers love talking about their business travel process, and it’s an easy product to be passionate about. My personal experience with our product is seamless and exactly how we market it. -Work-Life Balance: Extremely attainable. I have not once felt like I have to overwork myself or continue my work at home, which is a night and day difference from my previous job! -Hybrid-Work: 3 days in-real-life, and 2 days remote. Also 20 work-from-anywhere days as they encourage us to travel. Compensation: Extremely good. Base salary is at industry standard. Commission is uncapped and targets are very attainable to receive a 100%+ commission check. -Culture is unmatched! Extremely friendly sales team always looking to help and coach others in sales. Perk is very straightforward in how they envision their culture/environment. -Yearly company trip to Barcelona, Spain! And chances to travel and work out of other offices.

Cons

None that I can think of!

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Perk Response
1mo
It is fantastic to see that you have enjoyed your experience working with us in Chicago! We are thrilled to hear that you are finding the SDR role so rewarding and that our career paths, product, and work-life balance are resonating with you. We are particularly pleased that you are embracing our in-real-life philosophy and hybrid model of working by taking advantage of the "work-from-anywhere" days. Our goal is to foster a culture where collaboration in the office and flexibility go hand-in-hand. It’s also great to know that the supportive coaching from your teammates is helping you reach your goals. Thank you for being such a passionate advocate for Perk. We look forward to seeing you grow with us for a long time to come!
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