Good place to work - Anonymous employee PerfectServe Employee Review

4.0
Aug 11, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fully remote Good Benefit package Camaraderie Ability to work alone and in a group

Cons

understaffed causing burn out for a lot

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PerfectServe Response
9mo
Thanks for sharing some of your thoughts here! We appreciate the feedback. We're of course heartened by the positives, but we take feedback about staffing very seriously. Rest assured that we understand the important work we do can't happen if we don't have the right people in place, so when we're aware of gaps, we move quickly to fill them. For anyone who thinks we've got a blind spot, we encourage you to speak with your manager to get a conversation started.

Explore other reviews about PerfectServe

5.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Strong team relationships and approachability Meaningful healthcare impact Remote based Opportunities for cross-functional collaboration Skill building beyond the strict job description Company growth with a values driven culture Flexibility

Cons

Career clarity - fewer defined promotion paths that depend heavily on timing. Strong team culture with growth opportunities, but unclear promotions Compensation is fairly market-aligned, not premium. Potential for being underpaid for scope

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PerfectServe Response
6d
Thanks so much for taking time to leave a review! The team that implements our practice customers does INCREDIBLE work, and people like you are a reason why. We'll take your suggestions under advisement as we think of ways to keep this team happy and engaged.
5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

PerfectServe has a positive team culture. The people here make a real difference in the day-to-day experience. The fully remote setup with flexible scheduling shows that leadership trusts employees to manage their time and deliver results. One of the standout perks is the access to Senior Leadership. It's rare to feel like your voice can actually reach the top... and here it does.

Cons

The one trade-off of remote work is limited face-to-face connection with your team. It's not a dealbreaker because flexibility is worth it, but more opportunities for in-person collaboration (team offsites, occasional meetups) would go a long way in strengthening those relationships.

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PerfectServe Response
1mo
Thank you so much for this review! Our marketing team is a tight-knit group, so you definitely know what good team culture looks like. And duly noted about the opportunities for in-person collaboration—it can be tough in a remote world but we're always looking for ways to make stuff like that happen.
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