No workplace is perfect, but pretty close. - Customer Success Advisor PerfectServe Employee Review

5.0
Nov 10, 2022
Recommend
CEO approval
Business outlook

Pros

Great work-life balance, supportive management, opportunity to explore various technology related career paths, PTO plan is amazing.

Cons

Grew a little too fast making growth related change disorganized/chaotic. Definitely feel like this was recognized and is being addressed currently and hope that there are some lessons learned to ease future growth related change.

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PerfectServe Response
3y
Thank you for your feedback. We agree with it. Our growth has created some growing pains, but we believe we have the right plans in place to address them. We love your comment about "helping employees be their best self." We all need to strive to make this happen. -PeopleOps Team

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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