Rudderless - Anonymous employee PerfectServe Employee Review

1.0
Mar 23, 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The people that you get to work with are incredibly smart and dedicated to helping you.

Cons

Leadership team is non existent. No more HR leader. Important job vacancies have not been filled. No work life balance.

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PerfectServe Response
4y
Thanks so much for this candid feedback. The only way we can get better is if people are honest about their experiences, so your words are not taken lightly. Our People Operations team has undergone some change recently, but we're happy to report that, under our COO Jeff Brown's guidance, long-time PerfectServe team member Crystal Evans has been elevated to head of our of People Operations team. Both Jeff and Crystal have been with us for more than 10 years, so each has an intimate understanding of where we came from, where we want to go, and the kind of talent and work environment that are necessary to facilitate these ambitious goals. Equipping our teams with the personnel they need to thrive will remain a fixture at the top of PerfectServe's priority list. Again, we thank you for your willingness to share this feedback with us. Thanks for all the time you've dedicated to making PerfectServe a better place to work.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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