PerfectServe Lost it's Heart and Soul - Anonymous employee PerfectServe Employee Review

2.0
Feb 24, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Generous Paid Time Off/Paid Holiday schedule.

Cons

This company used have a clear direction, backed by a strong mission. Not any more. Private Equity-owned and operated.

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PerfectServe Response
5y
Let me begin by saying thank you for your feedback. Like most folks, we've certainly experienced a lot of change in the past year. In addition to weathering a pandemic, we've also been learning a lot about how to clearly articulate our mission and create a cohesive vision that unites the company. That hasn't always been easy and, as I'm sure you know, it doesn't happen overnight. Despite what is in our name, we aren't perfect. But I'm encouraged by our momentum toward accelerating speed to care and making a real difference in the lives of clinicians, patients, and their families. So despite the fact that your experience was less than satisfactory and your tenure was fairly brief, I'm truly grateful to hear that you would recommend PerfectServe to others. Best of luck in your next endeavor and thank you again for your feedback.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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