Decent pay and benefits - Consultant PerfectServe Employee Review

2.0
Oct 5, 2020
Recommend
CEO approval
Business outlook

Pros

If you dont work in Support, Pay and benefits are decent.

Cons

Managerial and executive leadership nightmare. No work/life balance. Poor training. Poor definition of roles. No communication between departments. policy and procedures are so poorly defined that no one follows them. No culture or diversity whatsoever.

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PerfectServe Response
5y
Thank you for your feedback. It is unfortunate that your experience is not reflective of how we feel most of our employees would describe the culture at PerfectServe. It is true, we have gone through a ton of change in the last 2 years including leadership changes and trying to integrate companies. Neither are ever easy and take time. Currently we have more women in leadership roles than men and our diversity numbers are improving with the establishment of our DIAC and embracing a remote work culture. It is really going to open our candidate pool and we are really excited about that. Onward and Upward.

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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