Top Leadership does not care about the employees - Anonymous employee PerfectServe Employee Review

3.0
Feb 25, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Beautiful facility in Knoxville; smart employees; ping pong table available

Cons

Top management don't care about the employees. Last week, had all hands meeting at Noon - pizza was a few minutes late. The CEO made all the employees sit through the meeting for 2 hours, while the pizza sat in the hallway on tables getting cold. At 2:00, the meeting was over and we were 'allowed' to eat the cold pizza. It was disappointing to learn that the Top Mgmt ate their lunch at 11am, before the meeting. Disappointing and unbelievable.

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PerfectServe Response
6y
Thank you for your feedback. While it is unfortunate that the pizza ordered for all staff in the Knoxville office was late, the care and nurturing of our employees is of top priority for senior staff, especially during this unusual time. As an example, all employees were just given a WFH assistance gift from our private equity firm today.

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5.0
Jun 16, 2026
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CEO approval
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Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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