Excellent Company! - Anonymous employee PerfectServe Employee Review

5.0
Apr 24, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great care is taken selecting the right people to fill open positions resulting in an engaged, diverse, and dynamic culture. Relaxed, informal work environment that is fun, yet productive. I love collaborating with and working alongside such talented and fun people who are committed to our common goal of substantially improving clinical communications one practice and health system at a time!

Cons

The very few people who are unhappy are very vocal (usually anonymously). Many efforts have been attempted to try to change this, but to no avail. It's frustrating to hear complaining from people who would most likely be unhappy anywhere.

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PerfectServe Response
8y
Thank you for being a part of our team! We appreciate your positive feedback!

Explore other reviews about PerfectServe

5.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

The mission is real — we're not just selling software, we're improving outcomes for patients and the healthcare workers who care for them. My teammates are passionate, purpose-driven people who are here to make a difference, and that energy is contagious. The company equips you with the tools you need to actually do your job well rather than setting you up to struggle. Work-life balance is genuinely respected here, not just talked about, and when you perform, the company recognizes it — both financially and through real advancement opportunities. Promotions feel earned and attainable.

Cons

Communication from management can be inconsistent at times, which occasionally creates confusion around priorities or direction. Additionally, not all hospital systems have the internal governance structures in place to fully implement and adopt the applications — this can make success feel out of your hands at times. That said, it's also an opportunity to become a trusted advisor and help clients build toward better outcomes.

3.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

they provide training for the role

Cons

the pay is low for the role

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