Pros
Some of the perks offered.
Cons
Shift patterns. You can loose bonus for any reason. HR gossip about you to colleagues I've heard this first hand. Managers coming to work on drugs and ignoring agents who come to work drunk. Micromanagement from the "management team" People are on different wages, they are advertising new roles for 19k but people on the same job role on for 21k. No work life balance. They pretend to care about mental health.. but as long as you do your job right?? Also please look at the dates for glassdoor.. they asked colleagues to do this during certain days.. as a previous manager they did ask me to ask "certain staff" to leave a good review. Progression is not there within the company, even if there is a position its if your face fits and the management in place like you. Redundancies are continuous, if your leaving another safe job for this one.. then your taking a risk. FCA are really coming down on this company and I would be surprised if I see them trading within the next 2 years. On the outside the perks and thr company might seem good but grass isn't always greener on the other side. Agents bully people, and when they don't get their own way they go to HR which is weekly occurrence.