Scamming Old Boy’s Club Needs to Go! - Assistant Service Manager Pep Boys Employee Review

1.0
Oct 17, 2024
Recommend
CEO approval
Business outlook

Pros

If you’re looking to skate by for minimum wage this is the horror show for you! Expect horrible conditions, terrible shifts, and more OSHA violations than you can count in a day!

Cons

Management will promise the ASM (Assistant Manager) the prospect of monthly & quarterly bonuses but you’ll never see one. Expect to see yourself working the most while your Store Manager is never around, and say goodbye to your nights and weekends! You’re on call 24/7 - after hours and days off. You’ll get a lunch break IF you have an emergency and insist on needing one - but will be responsible for making sure your staff takes their’s because “lunch is mandatory”. Upper Management will twist anything to make you hear what you want without telling you anything. If your employees aren’t drunk or high they’re somewhere in the shop drinking or smoking when they should be working - which is why you’re always so far behind on cars upsetting the customers. Your Store Manager doesn’t care because he’s too busy selling the shop’s scrap metal for pocket cash to buy the liquor for the staff while they drunkenly break customer’s vehicles. If you’re looking for an honest place to work and not be the middle man/person between the delinquent upper management and staff I strongly suggest you find ANY other reputable repair facility than PepBoys!

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

3.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Consistent hours. Account is manageable ADP login has good options.

Cons

Toxic environment with toxic management, extremely high stress, unqualified technicians messing up customers vehicles. Difficult to use your PTO or take time off. Can be extremely busy at times multiple shifts without a lunch break having to work past closing time. Also working shifts at time by yourself from open to close with no help.

See reviews by: Helpful|Rating|Date|All