Customer service - Anonymous employee Pep Boys Employee Review

1.0
Nov 13, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Loved who I worked with

Cons

Didn't like the company and how they treat their employees

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
Jul 5, 2026
Recommend
CEO approval
Business outlook

Pros

Consistent 40 hours. Slow at times.

Cons

No work life balance. Open 7 days a week, late hours, open almost all the holidays. Techs are always leaving because they are underpaid hourly. Co workers that are dishonest are not disciplined as long as they are making sales. Rude and entitled customers that treat us bad regularly. Customer is always right. Overall sadness.

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