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      Pep Boys

      Engaged employer

      Pep Boys reviews

      General Manager - General Manager Pep Boys Employee Review

      3.0
      Nov 12, 2015
      General manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great work start to know all the functions of a management position with no help.

      Cons

      Low staff. low knowledge training. Very low customer agreements. Customer is always right even when proven wrong.

      Explore other reviews about Pep Boys

      5.0
      Apr 9, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      1.0
      Jul 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent 40 hours. Slow at times.

      Cons

      No work life balance. Open 7 days a week, late hours, open almost all the holidays. Techs are always leaving because they are underpaid hourly. Co workers that are dishonest are not disciplined as long as they are making sales. Rude and entitled customers that treat us bad regularly. Customer is always right. Overall sadness.

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