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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Community Resource - Assistant Manager Pep Boys Employee Review

      3.0
      Nov 11, 2015
      Assistant manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Helping people and their cars stay maintained and on the road in a safe manner...

      Cons

      Not enough help to accomplish excellent customer service and the workloads that come along with the job. Loss of original benefits. Hourly wages became stagnant for too long, etc...

      Explore other reviews about Pep Boys

      5.0
      Apr 9, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      1.0
      Jul 5, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Consistent 40 hours. Slow at times.

      Cons

      No work life balance. Open 7 days a week, late hours, open almost all the holidays. Techs are always leaving because they are underpaid hourly. Co workers that are dishonest are not disciplined as long as they are making sales. Rude and entitled customers that treat us bad regularly. Customer is always right. Overall sadness.

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