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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Dishonest - No Regard for Employees or Customers - Customer Service Advisor Pep Boys Employee Review

      1.0
      Jun 13, 2023
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Quite frankly, there aren’t any pros.

      Cons

      No work life balance Pay is poor Management does not care about employees health, safety or offering decent wage Shark tank mentality TOXIC

      Explore other reviews about Pep Boys

      5.0
      Apr 9, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      2.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The 401k is great! And the manager at my store is pretty awesome too.

      Cons

      Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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