Don't expect a work-life balance - Service Manager Pep Boys Employee Review

2.0
Jun 10, 2023
Recommend
CEO approval
Business outlook

Pros

Manager pay is somewhat fair

Cons

Long hours, understaffed, and little help from upper management

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

3.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Consistent hours. Account is manageable ADP login has good options.

Cons

Toxic environment with toxic management, extremely high stress, unqualified technicians messing up customers vehicles. Difficult to use your PTO or take time off. Can be extremely busy at times multiple shifts without a lunch break having to work past closing time. Also working shifts at time by yourself from open to close with no help.

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