Ensure all customers are happy - Anonymous employee Pep Boys Employee Review

3.0
Apr 22, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It can be lucrative in a high volume store. It is stressing but bonuses are a great incentives.

Cons

the new pay structure ruined this position. It used to be better with the old structure.

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

1.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

Through my career I have learned a lot on the automotive industry.

Cons

Corporate found a way to cut payroll by approximately $1k monthly to former assistant managers by eliminating the overtime associated with the position and eliminating the position , renamed it and lowered the hourly rate and put them under " commission ". Results...many guys looking for a new job cause with cost of living constantly increasing pay went down drastically plus most stores are understaffed but corporate keeps pushing for productivity, really bad work environment.

See reviews by: Helpful|Rating|Date|All