When everything is going well, its great; when everything falls apart just RUN! - Lead Master Technician Pep Boys Employee Review

3.0
Feb 12, 2014
Recommend
CEO approval
Business outlook

Pros

Semi Consistent Work, Wide Customer Base, Most of the Employees want to help the customer, Positive group of people to work with.

Cons

Too much corprate "planning" push downs, lack of communication through managment/workers, Having to "warranty" repairs by other Pepboys (stores that chose not to do any warranty repairs even if they did the orginial work). Corporate is requiring certain percentages of work (rather than fixing what is wrong, they are looking for specific repairs to be on tickets).

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

3.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Not very many pros to this job, maybe a good starting point for a future career

Cons

You do not have the tools to work on modern vehicles

See reviews by: Helpful|Rating|Date|All