This company is dieing because of senior management - General Service Technician (GST) Pep Boys Employee Review

1.0
Sep 27, 2025
Recommend
CEO approval
Business outlook

Pros

Some co-workers are cool, not much more to add here

Cons

Senior management cut shop employees' hours when they don't get a bonus even though senior management make six figures a year guaranteed before any bonus. Senior management will not make any effort to talk to any mechanics about their thoughts and opinions or how the company can improve. There is ZERO employee appreciation for anyone that works in store on a daily basis. Stores are closed on only 2 holidays a year (Xmas, thanksgiving) and any PTO or floating holiday time that is not used by January 31st is lost, use it or lose it policy no matter what. Senior management needs to seriously be replaced, when employees lose the ability to provide for their families or pay their bill because senior management didn't get a bonus something has to change.

Explore other reviews about Pep Boys

5.0
Apr 9, 2026
Recommend
CEO approval
Business outlook

Pros

great job i enjoy it

Cons

non at all very pleasant

3.0
Jul 7, 2026
Recommend
CEO approval
Business outlook

Pros

Good pay and benefits. Consistent hours. Account is manageable ADP login has good options.

Cons

Toxic environment with toxic management, extremely high stress, unqualified technicians messing up customers vehicles. Difficult to use your PTO or take time off. Can be extremely busy at times multiple shifts without a lunch break having to work past closing time. Also working shifts at time by yourself from open to close with no help.

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