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      Pep Boys

      Engaged employer

      Pep Boys reviews

      Commission is key - Customer Service Associate Pep Boys Employee Review

      4.0
      Sep 18, 2025
      Customer service associate
      Recommend
      CEO approval
      Business outlook

      Pros

      When it’s busy there is lots of room to improve

      Cons

      The commission rates are hard to get used to

      Explore other reviews about Pep Boys

      5.0
      Apr 9, 2026
      Customer service advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      great job i enjoy it

      Cons

      non at all very pleasant

      2.0
      Jul 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The 401k is great! And the manager at my store is pretty awesome too.

      Cons

      Open every holiday other than Christmas Day and thanksgiving day. Pepboys does not close for anything. They want everyone to work in 100+ degree weather with no A/C in shop and when the roads are unsafe to drive in winter. Company does not care about it’s employees

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