Pros
Honestly I loved my coworkers, boss, and even the owner. Food is legitimately good I like the toned down nature of the store. It wasn't about serving thousands of customers every day. Food was more expensive so you had a smaller staff and less customers making everything more personal.
Cons
Pay was less than most fast food places in my area. corporate heavily encouraged this. Corporate had very stringent standards that changed on a dime depending on what inspector you got. Followed the training videos? Sorry those were wrong, we'll have to mark you down for not doing it 'right'. Corporate would expect the world from franchise owners while doing absolutely nothing to support them. During covid every store got a news letter saying useless platitudes which amounted to 'work harder since you're shortstaffed and we don't plan on helping lol'. They expected each individual store to figure out how to protect their employee's from covid and certainly did not send out even the cheapest masks to their stores.