A great learning experience and work environment. - IT Help Desk Manager Penn State Employee Review

4.0
Aug 24, 2014
Recommend
CEO approval
Business outlook

Pros

A great job while going to school with an on campus location and great people to work with. A professional environment and quiet work center.

Cons

Not the best job for advancement or personal development of technical skills. Fairly rigid hours and shifts and customer satisfaction is a must.

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5.0
Jul 2, 2026
Recommend
CEO approval
Business outlook

Pros

The PhD is paid and rewarding intellectually

Cons

The PhD is mentally strenuous

5.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

They were very flexible with hours and it was a fun place to work. There was lots of downtime to do other things while on the clock, and an e-bike to get around campus quickly.

Cons

Toward the end they got pretty strict about keeping your computer on a certain tab to take online tickets, and you could get in trouble for not doing it. It’s tedious work overall.

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