Not true to the brand - Anonymous employee Penn Mutual Employee Review

1.0
Mar 10, 2019
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nice office, casual dress, good work/life balance

Cons

Internal politics lead to the unsaid rule that only the COO and CIO have good ideas at this company. Do not raise concerns with any of their pet projects, no matter how ill-conceived the project or it could cost you your job. Do not be surprised if your ideas are taken and passed off as their own while you’re scrutinized for that idea. Meanwhile, past mistakes of these executives are swept under the rug even though they cost policyholders millions of dollars. Nepotism between the long tenured people here is crippling the organization despite the good press they buy. Many long tenured people ascend into the AVP, VP and executive positions not because of their competence but by not questioning the status quo, being yes men and women and being in the clique. Behind the shiny office and the façade of corporate values, exists a company that is decades behind its public company competitors and executives (primarily only with experience at Penn Mutual) kill off anyone with outside opinions that challenge the status quo and anyone looking to bring the company into the 21st century to be competitive in the future. Their tactics the past couple years appears to many employees to be laying off a blend of younger people in with older women so to avoid the appearance of age / gender discrimination. Even worse, for a company that touts being a family company as one of their core values, is that they lay these people off around the holidays – around Thanksgiving / Christmas. While there is never a good time for a layoff, and the company provides limited financial assistance, companies aren’t hiring or interviewing people near the holidays so they’re putting these people at a huge disadvantage while they’re trying to pick themselves up off the ground. This is not consistent with the corporate values and I’ve never seen a company with corporate values as opposite as what is really behind the curtain…and I’ve worked on Wall Street! I would not recommend a manager, AVP or VP above to join this company. It’ll only be a temporary spot before you figure you were lied to about the ambitions of Penn Mutual or shown the door because you have ideas that could advance the companies goals and objectives but don’t fit with the right cliques that have formed over the past 20+ years and have a strangle hold on the company.

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Penn Mutual Response
7y
Concerns of all our associates are important to the leadership of Penn Mutual. We have many avenues within the organization to express these concerns. The decisions we make regarding our associates and related changes are never taken lightly. They are done so with the needs of the business in mind, and always balanced with respect. These decisions are not easy, but we can assure you they are free from discrimination of any kind. If you would like to discuss your concerns further we are here to help, and we encourage you to contact any leader in the organization or a Human Resources professional.

Explore other reviews about Penn Mutual

5.0
Jun 9, 2026
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CEO approval
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Pros

Great benefits with continued improvements Fair salary Complete support of work life balance at all levels

Cons

Some business areas see very high work volumes with no additional staffing which causes burnout

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Penn Mutual Response
2d
Thank you for sharing your experience at Penn Mutual. We're glad to hear you appreciate our great benefits and the support for work-life balance. At Penn Mutual, we are guided by Our Shared Commitment to Care. Respect and Belonging. We're proud to see these values reflected in your experience. Thank you for being part of our journey.
3.0
Apr 17, 2026
Recommend
CEO approval
Business outlook

Pros

Base salary is standard within the industry and the benefits package is strong. The annual bonus is a genuine differentiator in total compensation. The work itself offered real opportunities to build technical skills, particularly for those in data and analytics roles, with access to projects that should have a meaningful business impact.

Cons

Organizational restructuring has been a recurring theme, creating uncertainty around team stability and long-term role security. Communication from senior leadership during periods of change was inconsistent, making it difficult to plan or feel confident in the direction of the company. Employees may find themselves in limbo when priorities shift at the leadership level.

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Penn Mutual Response
1mo
Thank you for taking the time to share your experience while working at Penn Mutual. We’re glad to hear that you valued our competitive bonus structure and growth opportunities. We appreciate your feedback regarding communication during times of change, and we welcome you to connect with a member of our HR team if you wish to discuss your feedback further. Thank you.
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