Beautiful shop but a toxic work environment. - Anonymous Penelope Pots Employee Review

2.0
Feb 1, 2024
Recommend
CEO approval
Business outlook

Pros

The shop and company design are amazing. The customers and day to day can be very enjoyable, people tend to be in a good mood when plant shopping.

Cons

There is a pretty negative and sometimes hostile work environment within the company. I don't dare give any further details as the owner has been proven to be litigious against any publicly negative comments about the company. I would not recommend anyone working here.

avatar
Penelope Pots Response
2y
Thank you for complimenting the shops that I personally curate, manage, and the designs that I make since I am lead designer and our only designer for Newport. You and I both know that you made many many mistakes and eventually the team couldn’t withstand picking up the slack for your many missed orders being mailed out, and your all day long texting to me and the operations manager was draining. It was exhausting having to cater to your personal melt downs that you had on a daily basis. It is not the manager or my responsibility to manage your emotions for you, as I previously mentioned to you. You constantly spiraled for no reason. We tried to be positive with you but it was just too much. You called out sick every month for several days if not a full week. You lied about things getting done and then blamed it on other staff. You would never take accountability for your errors or lack of follow through on tasks. We just can’t have someone working here that does these things. We need to preserve the GOOD staff by letting go of those that drain them and bog them down. You unfortunately were the latter of the two and I highly suggest you stop making excuses for yourself by blaming others and take a look inward at yourself. But we already had this conversation didn’t we?

Explore other reviews about Penelope Pots

5.0
Feb 21, 2024
Recommend
CEO approval
Business outlook

Pros

I been freelancer for Penelopepots for over 5 years. I always had fun working there, also I learned a lot from Jackie. It’s very easy going place to work.

Cons

I really don’t have anything negative to write.

1.0
May 7, 2025
Recommend
CEO approval
Business outlook

Pros

Good location with nice customers.

Cons

Absolutely disgusting attitude towards all employees from the owner. A complete mean girl. She will run you dry and make problems out of thin air. Threatens legal action for any bad talk about the company and for that reason anyone is scared to say anything. Just look how she replies to negative reviews and you can see for yourself. This company won’t be around long. Zero kindness and compassion. No respect.

1
avatar
Penelope Pots Response
11mo
Our Newport store hasn’t been around since June 2024 (so I don’t know who’d write this a year later), but our design studio continues to flourish! Thanks for your review! You’re welcome to apply at our design studio (that’s been around for 14 years) if you’d like 😊
See reviews by: Helpful|Rating|Date|All