Working there - Customer Service Agent Peloton Interactive Employee Review

2.0
May 16, 2024
Recommend
CEO approval
Business outlook

Pros

you are provided many resources that make it easy to help customers, useful in your first weeks

Cons

Concerns get ignored alot delivery partner is a pain to deal with many of my calls were going ungraded and when I asked about it I never got a response. It lead to my contract not being renewed... turn out my manager or person in charge of looking over me and a few others was arrested and peleton did nothing to help our group out. we weren't even aware and subsequently we got false negative marks

Explore other reviews about Peloton Interactive

5.0
May 28, 2026
Recommend
CEO approval
Business outlook

Pros

Technology, snacks, fitness & lifestyle perks

Cons

Needs more stability but overall awesome company

3.0
May 13, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Balanced work hours and supportive team that's willing to collaborate to resolve and push out changes effectively.

Cons

Upper management is cryptic whenever hard questions are asked and willing to sacrifice anything for growth in the company.

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