2.0
Jul 7, 2021
Former employee, less than 1 year
Plano, TX
Recommend
CEO approval
Business outlook
Pros
Great Pay, Great Benefits, Peloton is super creative in the ways it provides out of the box benefits including Daycare, 529 Plan, and Student Loan support.
Cons
Leadership is completely terrible. 90% of the Supervisor don't communicate with their agents and leave them out there to hang. Management does not hold any Supervisors accountable nor Team Leads, Nor Agents. They have 0 knowledge of how a Call center should be functioning.