2.0
Jul 14, 2022
Former employee, less than 1 year
Recommend
CEO approval
Business outlook
Pros
New office in centre of Wakefield is an improvement over previous site. The engineering staff are friendly and approachable.
Cons
IT staff hide away from the main business, sitting behind a locked door and not approachable. IT Management have been embedded for years, and have built a team structure to support their position. A fundamental lack of understanding of the basic building blocks of IT. No adoption of even basic ITIL, a helpdesk system not set-up correctly, no inventory/asset history or staff data or change control. IT Management are arrogant and aggressive, bullying is common place. No visibility of strategic direction, no documentation or project managment.