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      Paysend

      Engaged employer

      Paysend reviews

      Worst nightmare in my 20+ years as employee - Finance Analyst Paysend Employee Review

      1.0
      Feb 25, 2024
      Finance analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      None sadly was a waste of time joining and only gave me more problems each day i was working.

      Cons

      Where do i start I joined in 2022 and now look back with heavy regret of what was about to happen. Instead of working my contracrual hours of 40 hrs a week i was told to work double this and help out my colleagues and do there work also. I didnt get paid enough for this doing my work and also 5 other colleagues work. I was told to automate all the processes which i had no idea about as i have no idea in finance. I dont even know my debits from my credits. I suffered a heart attack back in May 2022 due to stress of the job and was told id be takinf it easy and cominf back to PT hours. This was not the case after 2 weeks as things had taken a twist for the worst with the team falling behind in reporting. My manager then phoned me up to tell me that they needed me to comeback sooner than later to help with reporting. I was sick and tired of this and had me stressed. My manager didnt understand this and said for me to automate all processes and work on weekends to get this done for SLA. I couldnt even havw my lunch. I was working stupid hrs like 6am-9pm most nights. I didnt even have time to eat and go to tescos for my meal deal.

      avatar
      Paysend Response
      2y
      First and foremost, we want to extend our sincerest apologies for the experiences you've described while being a part of our team. Reading your review was deeply concerning, and it's clear that we have significantly fallen short of providing the supportive and healthy work environment we strive for. Your feedback is a reminder of the importance of listening to and addressing our employees' needs and well-being. We also understand your advice to management and want you to know that we are taking immediate steps to address these issues to prevent such situations in the future. While we know this doesn't change your experience, we hope it demonstrates our commitment to doing better for our employees. If you are willing, we would appreciate the opportunity to discuss your feedback further and any suggestions you might have for how we can improve. Please reach out to PxC at your convenience. Thank you again for bringing this to our attention. We wish you all the best in your future endeavors and are committed to learning from this feedback to make significant changes.

      Explore other reviews about Paysend

      5.0
      Jun 8, 2026
      Chief financial officer (cfo)
      Recommend
      CEO approval
      Business outlook

      Pros

      Highly engaged team members working in a collaborative environment. The company has made significant progress over the past three years in terms of organizational discipline and has become more mature in its operating processes. Management is supportive, hands on, and has been sharp focused in executing key priorities.

      Cons

      Not many cons, honestly speaking. Compensation and benefits can improve over time, and management will need to pay attention to workload, in order to prevent burnout.

      5.0
      Mar 17, 2026
      Country manager
      Recommend
      CEO approval
      Business outlook

      Pros

      - Real ownership. From day one, teams place a high level of trust in you. With that trust comes real responsibility and the expectation to take full ownership of your work and decisions. - Purpose-driven mission. The company is genuinely focused on creating impact by helping people move their money more freely, with as little friction as possible. - High ambition. The bar is set high, being good is not enough. The culture pushes everyone to strive to be the best in what we do. - Top talent and strong teams. You are surrounded by highly talented colleagues who are deeply committed to their work. The company’s rapid growth is a reflection of the quality of the team. - Personal and professional growth. You are exposed to key decisions early on. Regardless of role or seniority, there are real opportunities to learn, contribute, and grow.

      Cons

      - Pace can be intense. As a fast-growing company, priorities can shift quickly and the workload can sometimes be demanding. - Processes still evolving. Some internal processes and structures are still maturing as the company scales, which can occasionally create ambiguity. - Cross-team coordination. With teams distributed across multiple regions and time zones, alignment and communication can sometimes take extra effort. - Rapid change environment. The company moves quickly, which is exciting but can also mean frequent adjustments in priorities or strategy.

      avatar
      Paysend Response
      3mo
      Thank you for taking the time to share such detailed feedback. We’re pleased to hear that you value the ownership, ambition, and purpose-driven culture at Paysend, as well as the opportunity to work alongside talented colleagues and contribute to meaningful impact. Creating an environment where people can grow and make a difference is something we care deeply about. We also appreciate your candid feedback on pace, evolving processes, and cross-team coordination. As we continue to scale globally, strengthening structure, clarity, and alignment across teams remains a key focus for us. Thank you for being part of Paysend, we look forward to your continued impact and growth with us.
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