Pros
The only thing that is positive about working for Paysafe are the Multisport card and the Fruit day every Tuesday.
Cons
- low salaries - no appreciation of the employees , no matter how good you do your job there is no recognition about it - no preferences for the schedule, they let you choose your shifts but after that just do whatever they like with the schedule - no professional attitude towards employees -awful quality scoring - all procedures are ridiculous and customers are complaining about it but no one cares -bonuses calculated on NPS which is beyond our control to manipulate the results, customers are not aware what they are scoring exactly and it affects our KPI after that - horrible management , you cannot turn to anyone for help regarding a case , issue with the product itself - no option for career development, if they don't have enough people for customer service and you want to do something else they let you fail the interview and after that you cannot apply for a position for 6 months